SPAWNING THE PERFECT REFRIGERATED SERVICE

Challenge

At Courier Express, we are well known for our refrigerated transport services for the foodservice and product sample markets. However, we are always on hand to provide delivery of more specialised products, and the refrigerated transportation of mushroom spawn is one of our more unique contracts.

As mushroom spawn is a living product, it must be handled with care and transported in conditions that are optimum for each species, ideally between zero and two degrees Celsius.

With the company’s product being of a premium standard and with a significant reputation as one of the best providers in the UK, it is crucial the mushroom spawn is not damaged during the refrigerated delivery process, as it could, in turn, lead to potential product spoilage, damaged reputation and loss of business.

We work closely with the company to ensure a smooth, professional same day chilled delivery service is implemented, with the mushroom spawn arriving at its location on time and at the perfect temperature.

At a glance...

  • Unique delivery
  • Living product
  • Fragile cargo
  • Perfect condition
  • Product monitoring
  • Vehicle tracking
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Courier Express mushroom temperature delivery

Solution

With our UK-wide network of drivers situated in Manchester, London, Leeds, Milton Keynes and the Midlands and modern fleet of refrigerated vehicles, providing the full range of frozen, chilled and temperature-controlled deliveries, we are able to tailor our service to match the requirements of transporting mushroom spawn in ideal conditions throughout the country.

As time is often of the essence when transporting a live product, we provide a reliable same day chilled refrigerated transport solution that can be booked by email, safe in the knowledge that it will be logged into our delivery system almost instantly. We will inform the customer when we will be arriving, so they can pack the mushroom spawn as late as possible, keeping it in ideal conditions.

Once the spawn is picked up by one of our drivers, we take the utmost care in making sure it is delivered to the customer in perfect condition. Firstly, we will stack the mushroom spawn to provide perfect airflow conditions between the product.

Throughout the transportation process, we use technology to monitor the goods within the vehicle, ensuring temperatures do not fluctuate beyond recommended limits. We also track the vehicle remotely, providing frequent status updates to our customers and letting them know if there are any unforeseen hold-ups en route.

We take the utmost care in making sure it is delivered to the customer in perfect condition

Result

By partnering with Courier Express, the company is now guaranteed a reliable refrigerated transport service that successfully manages the sensitive nature of the mushroom spawn, providing the product to the end customer on time and at the perfect temperature.

Thanks to our expert handling of the mushroom spawn, the company’s customer is extremely satisfied with the final product and therefore continues to use them as a valued supplier.

As one of the largest companies of its type in the UK, we were delighted to learn that they would recommend our service to other businesses, whilst highlighting our excellent customer service, a reputation that we’re very proud to uphold.

If you would like to find out more about our specialised temperature sensitive delivery service, simply visit our dedicated page and to find out how we can improve your refrigerated transport system, contact us today!

We were delighted to learn that they would recommend our service to other businesses.

At a glance...

  • Unique delivery
  • Living product
  • Fragile cargo
  • Perfect condition
  • Product monitoring
  • Vehicle tracking
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