PUTTING THE SQUEEZE ON REFRIGERATED TRANSPORT COSTS

Challenge

Speed and efficiency was of the essence to accommodate the delivery of product samples for a leading manufacturer of fresh and natural foods. Overnight and next day distribution to ensure daily-produced samples could be conveyed to end-customers at all times – no matter the size of the order, delivery, location or specific temperature-controlled requirements of the products being transported – was essential.

Budgeting requirements also needed to met, as the previous incumbent logistics provider was unable to provide a competitive price for chilled deliveries. Reducing costs and improving operational efficiency for deliveries of all temperature requirements was, therefore, essential.

At a glance...

  • Managing demand
  • Tight turnarounds
  • Local support
  • Customer confidence
  • 24/7, 365 support
  • On time and in perfect condition
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Solution

Courier Express’ award-winning same day and next day guaranteed product sample deliveries service provided the ideal solution. With the capacity to deliver a multitude of food and drink products, at varying chilled, ambient and frozen temperatures, the service enabled our customer to increase efficiency throughout their supply chain.

By utilising Courier Express’ network of sites that connect every corner of the UK, 24 hours a day, seven days a week, the food manufacturer is able to reach customers nationwide, with deliveries made on time and in perfect condition – an essential requirement given that any degradation of samples could result in a substantial loss of business.

Each vehicle in Courier Express’ extensive fleet, which saw the addition of five new 19 plate 3.5T multi-temperature vehicles in May 2019, integrates modern, temperature sensitive technologies, providing full visibility of temperature-controlled assets throughout the entire journey. While upgraded TRCR 324 12V and ALEX TRCR324 fridge units on new vehicles aid in maintaining the integrity of the produce and ensuring degradation, loss of key stock and ultimately any potential impact on the bottom line is avoided.

The new vehicles also meet new standards due to low emissions of between 207 G/KM and 210 G/KM, ensuring our customers avoid the £100 surcharge applied to older more polluting vehicles travelling into London.

On an ad-hoc basis, when demand calls for it, this leading manufacturer of fresh and natural food can employ Courier Express’ sample delivery service to have product samples delivered daily if required. The dedicated same day delivery service can provide a temperature-controlled vehicle at either of the company’s two facilities within 30-60 minutes, with a point-to-point distribution service ensuring chilled, frozen or multi-temperature consignments arrive at the delivery point on-time, intact and at the optimum temperature.

Streamlining the point-to-point transfer of refrigerated goods.

Result

By establishing a partnership with Courier Express, this leading food manufacturer have experienced significant improvements in meeting demanding delivery windows of customers for product samples, further strengthening their reputation for reliability and ensuring customer satisfaction levels remain high.

The greater efficiency allowed by Courier Express’ vehicles, and the experience Courier Express team, has significantly reduced the costs incurred for transporting food samples nationwide, due to employing a courier with the flexibility to make chilled, frozen, ambient and multi-temperature deliveries. All product samples are delivered on time, and if any delays are expected, the client is informed in due course.

The refinement in supply chain reliability ensures an improvement in sample delivery turnover, and the frequency of deliveries at any time of day or night has had a substantial positive impact on business operations. Last minute add-ons and same day deliveries can be easily added to orders at short notice.

 

Get in touch today to see how we can support your business: https://www.refrigeratedtransportuk.com/contact-us

At a glance...

  • Managing demand
  • Tight turnarounds
  • Local support
  • Customer confidence
  • 24/7, 365 support
  • On time and in perfect condition
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